Overview & Applicability

These Community Guidelines apply to all users and all on-platform interactions (profiles, messages, listings, media, bookings). Our goal is a welcoming space that is safe, reliable, and joyful for everyone.

1) In-Person Services Only

• All services must be delivered face-to-face and in person.
• Digital-only or remote services (webinars, video calls, online courses) are not permitted.
• Exception: Free, community-driven Buddy or Volunteer services may use digital interactions but must be clearly labeled as such.

2) Positive Community Participation

• Be welcoming: practice kindness, empathy, and openness.
• Be supportive: share knowledge generously and uplift others.
• Be joyful: interact with positivity and a spirit of collaboration.
• Be respectful: value diverse perspectives, backgrounds, and skills.
• Be reliable: honor your commitments—punctuality builds trust.
• Be social: use Strings Social to build friendships, networks, and community bonds.

3) Respectful Conduct

Treat all users with respect and professionalism. The following are strictly prohibited:

• Sexual, explicit, violent, or exploitative content.
• Harassment, bullying, stalking, or abuse.
• Discrimination based on gender, religion, caste, age, orientation, disability, or other traits.
• Zero-Tolerance CSAE:

Any attempt to create, promote, or distribute Child Sexual Abuse & Exploitation (CSAE) content results in immediate permanent ban and legal reporting. See our Child Safety Standards.

4) Transparency & Trust

• Provide accurate and truthful information in your profile and listings.
• Do not impersonate or misrepresent skills or identity.
• Honor your bookings—be punctual and reliable.
• Keep reviews honest, constructive, and respectful.

5) Safety First

• Meet in safe, public, or mutually agreed secure locations.
• Report suspicious or unsafe behavior immediately via in-app tools or support.
• If you feel unsafe, you may abort the service and report the issue.
• Weapons, violence, unsafe activities, and narcotics are strictly prohibited.

6) Prohibited Activities

• Illegal services (narcotics, controlled substances, arms, human trafficking, illegal gambling).
• Sexual services or content (explicit, suggestive, disguised).
• Fraudulent or misleading listings.
• Spam, bots, malware, phishing, scraping.
• Circumventing bans or creating fake or duplicate accounts.
• Unrelated or commercial spam outside the platform scope.

7) Accountability & Enforcement

Violations may result in any of the following, depending on severity and history:

• Content removal
• Temporary suspension
• Permanent account termination
• Reporting to authorities for severe cases (e.g., CSAE, narcotics, fraud, criminal activity)

Repeated or severe violations may lead to immediate permanent removal.

8) Minors & Vulnerable Groups

• Strings Social is for users 18+.
• Services involving children (e.g., coaching for minors) must occur in safe, supervised settings (parental consent recommended).
• Exploitation of minors or vulnerable groups is strictly prohibited.

9) Legal & Tax Compliance

• Comply with all applicable local laws and regulations.
• Registered Service Providers are responsible for their own GST filings.
• For non-registered providers, Strings Social may discharge GST liability as deemed supplier.

10) Reporting & Support

• Use in-app reporting to flag inappropriate content, unsafe behavior, or policy violations.
• Urgent issues (fraud, CSAE, narcotics, threats) are escalated to the Grievance Officer / SPOC.
• Contact: complaints@exentrea.com
• Misuse of reporting tools may result in penalties.

11) Together We Build a Joyful Community

Strings Social is more than a platform—it is a community built on trust, respect, and joy. By following these guidelines, you help create a safe, inclusive, and uplifting environment for everyone.

• Be social.
• Be kind.
• Be responsible.
• Be joyful.

Last updated: August 2025